Privacy Policy

sustainacraft, Inc. (“sustainacraft” or “we”) recognizes that the protection of personal information is an important social responsibility, and in order to fulfill this responsibility, we have established the following “Privacy Policy” and will strive to protect personal information.

Privacy Policy

Collection of personal information

We will acquire personal information in a lawful and appropriate manner, and promptly delete personal information that is no longer needed for use.

Purpose of use of personal information

We shall use the personal information it has acquired only for the following purposes and shall not use it for any other purposes without obtaining the prior consent of the individual concerned, except as permitted by law.

(1) Customers' personal information
a. To provide information on our services and to respond to various inquiries and requests for information materials
b. To provide internet-based services such as newsletter and contents distribution by e-mail, etc.
c. To collect and analyze information to improve the usability of our website
d. To investigate and record information in accordance with various laws and regulations, to submit reports and notifications to government offices and public agencies, and to respond to audits
e. For the purposes stated in the privacy policy of our services when such privacy policy is separately stipulated
f. To provide personal information to third parties to the extent necessary to achieve the above purposes of use, with prior consent or in accordance with laws and regulations


(2) Personal information of business partners or individuals belonging to corporate business partners
a. To prepare for and execute transactions and to manage contracts
b. To investigate and record information in accordance with various laws and regulations, to submit notifications and reports to government offices and public agencies, and to respond to audits
c. To provide personal information to third parties to the extent necessary to achieve the above purposes of use, with prior consent or in accordance with laws and regulations
* The term “business partners” shall include not only those who have had contracts or transactions with us in the past or at present, but also those who are expected to have contracts or transactions with us in the future.


(3) Personal information of shareholders
a. To exercise shareholders' rights and perform our obligations in accordance with the Companies Act and other related laws and regulations
b. To operate and record shareholders' meetings
c. To promote the exercise of voting rights by shareholders
d. To provide various information and services to shareholders and to implement various measures such as questionnaires to facilitate the relationship between shareholders and sustainacraft
e. To perform administrative tasks, such as preparing shareholder data in accordance with prescribed standards under the Companies Act and other related laws and regulations
f. To provide personal information to third parties to the extent necessary to achieve the above purposes of use, with prior consent or in accordance with laws and regulations

* The term “shareholders” refers to individual shareholders and registered share pledgees or their legal representatives who are entered or recorded in the shareholders' register as individuals.

* The term “shareholders” refers to individual shareholders and registered share pledgees or their legal representatives who are entered or recorded in the shareholders' register as individuals.

Management of personal information

We shall endeavor to keep personal information accurate and up-to-date and shall take reasonable security control measures against risks such as unauthorized access to personal information, and loss, destruction, falsification, or leakage of personal information.

Prohibition of provision to third parties

We will not disclose or provide personal information to third parties without the consent of the individual, except in the following cases:

- When your consent is given in advance;
- When required by law;
- When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual;
- When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the individual;
- When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs

Supervision of employees and contractors

We will provide our employees with the necessary education and training to ensure the implementation of security control measures and other appropriate handling of personal information. We may outsource all or part of the handling of personal information to third parties to the extent necessary to achieve the purpose of use. When outsourcing to a third party, we will select an appropriate contractor and appropriately supervise the handling of personal information through contracts and other means to ensure appropriate security management and confidentiality.

Notification of Purpose of Use, Disclosure,
Correction, etc., and Suspension of Use of Personal Information

When we receive a request for notification of the purpose of use, disclosure, correction, etc., or discontinuance of use of personal information, we will promptly respond to the request to the extent reasonable, based on the law and our established procedures, after confirming the identity of the person making the request.

Use of Cookies and collection of browsing history

Our website may use cookies to provide more appropriate information to visitors.
Cookies do not contain personal information about visitors. However, in order to provide visitors with information and suggestions regarding our products and services based on their browsing history, we may link browsing history to the personal information we have received from visitors when we obtain browsing history through cookies. In this case, we will notify the person to whom the information pertains in advance.
You may set your browser to refuse cookies. Please note that if you refuse to accept cookies, you may not be able to use some of the contents of our website. The setting method varies depending on your browser, so please refer to the help file of your browser.

Compliance with laws and regulations and changes to the privacy policy

We shall comply with laws, regulations, and guidelines related to the protection of personal information, and shall continuously review, improve, and enhance our internal efforts to protect personal information.

Last update: March 23, 2022
sustainacraft, Inc.
For inquiries, you may contact us at:info@sustainacraft.com
Japanese version